Basic information from Privacy Policy – e-Commerce

a) Data Controller TENDAM RETAIL S.A., (“TENDAM”) NIF: A08099459, Registered Office: Avenida del Llano Castellano, 51, Madrid, Spain. Phone number: 91 387 34 01. DPO: dpo@tendam.es.

b) Purpose and legal ground:

  • 1. Manage your registration, contracted services and delivery of the order - Execution of the contractual relationship.
  • 2. Send you commercial information of products and services of TENDAM brands (Cortefiel, Pedro del Hierro, Springfield, Women'secret and Fifty...), as well as products from other brands that TENDAM manufactures and/or markets - Consent. We will be able to send you communications through different contact methods (electronic and non-electronic).
  • 3. Comply with legal obligations.
Commercial communications may be generic or segmented based on the study of different aspects such as, for example, purchase preferences, gender or age range. At any time, you can freely revoke your consent or oppose to sending commercial communications through the email dpo@tendam.es, in the section MY ACCOUNT, by letter addressed to TENDAM RETAIL SA, A / DPO, Avda. del Llano Castellano 51, 28034 Madrid, Spain. or through “CANCELLATION” link or similar that will accompany each commercial communication.

c) Data processed: Data provided through the registration form, data derived from the development of our relationship (for example, historical purchases and returns, or partially encrypted payment data) and inferred data.

d) Recipients: Group companies for administrative management purposes, public bodies in compliance with legal obligations, and other entities where necessary for the provision of the service (e.g. order delivery).

e) International Data Transfers: For the management of customer services such as CRM, data analytics and digital marketing TENDAM uses the services of different companies that can process data outside the European Union. TENDAM will ensure that appropriate measures are taken to ensure that the provider applies a level of security equivalent to that required by European data standards.

f) Conservation period: Your data will be processed while you do not request your withdrawal. At that time, your data will be deleted in accordance with the provisions of the data protection regulations, which implies its blocking until the prescription of derivative actions (generally 5 years).

g) Rights: Access, rectification, opposition, erasure, portability, revocation of consent previously provided, restriction of processing by e-mail dpo@tendam.es, in the section MY ACCOUNT or by letter addressed to TENDAM RETAIL S.A., A / A DPO, Avda. Del Llano Castellano 51, 28034 Madrid, Spain.

h) More information: You can consult additional and detailed information about our Data Protection Policy here.